Returns Management

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Your customers deserve an easy, straightforward returns process–and so do you. We’ve developed turnkey returns solutions that save time, reduce headaches and provide customers with the great service they expect from you. Our returns solutions include:

Product inspection & RMA validation
Customer-required data capture
Exchange request processing
Return detail visibility & reporting
Refurbishment

Return the Favor

Our returns solutions are highly tailored to our clients’ unique products and needs. We’ll work with you to set up disposition rules that guide how each returned item is processed. Some items require extra care, and we’re happy to work with clients to roll them into our returns procedures.

We offer:

Firmware flashing
Disassembly to component reclamation
Inspecting safety seals, tags and labels
Item destruction, disposal and recycling

You sell. We ship. Let’s grow together.